Overview
Studio Manager Jobs in Toronto, Canada at Sweat-and-Tonic
About Sweat and Tonic
Sweat, recover, connect:
Sweat and Tonic (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto’s leading fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and an unparalleled range of yoga, Pilates, HIIT, indoor cycling, HYROX, and Lagree Mega former classes powered by top‑line fitness equipment, custom‑programmed lighting, immersive projection screens and state‑of‑the‑art sound systems, to premium spa, recovery and high‑tech biohacking amenities – every aspect of S&T has been designed to deliver a best‑in‑class experience with a hospitality approach.
With premium spa facilities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi‑functional lounge, workspace and event venue, inspires collaboration and innovation.
Since opening in 2019, S&T has innovated and expanded state‑of‑the‑art classes across multiple channels:
In‑studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one‑of‑a‑kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In spring 2023, S&T opened its first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and opened its second location in Toronto at The Well in December 2023.
S&T expanded the brand in June 2025 with a new concept studio, Reformd – the world’s largest‑capacity Lagree studio, and will be bringing a fourth location in Toronto’s prestigious Yorkville neighbourhood in 2026.
About the Role
Reporting to the Director of Operations, the Studio Manager directly oversees front‑of‑house (FOH) and back‑of‑house (BOH) teams, ensuring they are properly equipped to deliver excellence at all times. This role is responsible for guest and member experience both inside and outside the group fitness studios—with the exception of class delivery itself, which falls under the fitness team’s responsibility.
The Studio Manager handles hiring, training, and retaining FOH and BOH team members to achieve exemplary levels of guest and team satisfaction. This position manages team scheduling, studio supplies procurement, retail merchandising, and facilities inventory while reporting on various aspects of the Studio’s P&L. Key financial metrics include labor budget, tools and supplies, and office expenses.
Non‑financial KPIs include brand net promoter score (NPS), department employee net promoter score, and employee turnover rate. The Studio Manager plays a key role in facility maintenance by identifying and logging issues, working closely with the Facilities Manager for prompt resolution. Finally, the Studio Manager collaborates cross‑functionally with other departments—including marketing, partnerships, Food & Beverage and events—serving as the operations lead and providing additional team resources when required.
Hours
of Operation
Sweat and Tonic operates 7 days a week, from 5:30 AM – 10:30 PM. A standard work week runs from Wednesday – Sunday or Tuesday – Saturday but candidates understand that the needs and seasonality of the business dictate that presence and responsibility will be required outside of regular working hours.
Key Responsibilities
- Provide visible leadership and presence at home location.
- Hire, train, and retain top talent in the FOH and BOH teams.
- Draft employment contracts for all employees, forwarding to Director of Operations for final approval.
- Create and continually manage FOH and BOH schedules aligned with seasonal demands and budgeted labor allocation.
- Lead onboarding initiatives to ensure each team member’s welcome experience sets the standard for professionalism and excellence.
- Maintain accurate employee records.
- Procure all facility supplies, including cleaning equipment and guest amenities.
- Maintain accurate inventory counts and follow a regular ordering schedule.
- Work with counterparts at other locations to ensure adequate fresh laundry is supplied according to pre‑determined schedule and demand levels.
- Collaborate with counterparts to ensure efficient use of shared inventories for supplies,…
Title: Studio Manager
Company: Sweat-and-Tonic
Location: Toronto, Canada
Category:
