Senior Director, Pro Technology

Overview

Senior Director, Pro Technology Jobs in United States at League One Volleyball (LOVB)

Title: Senior Director, Pro Technology

Company: League One Volleyball (LOVB)

Location: United States

About LOVB (League One Volleyball)

League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes.

It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). But the volleyball market has been almost entirely missed by traditional sports investors, brands, and media.

LOVB is capturing this opportunity by creating a strong club business, and from that built-in audience and fandom, is creating the best Pro League in the world and a digital ecosystem that will connect all aspects of LOVB. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport. In this role, you will join a mission-driven, roll-up-your-sleeves team of innovators and builders who have come together to change the paradigm of professional volleyball and women’s sports.

Job Description

Title:Senior Director, Pro Technology

Department Code & Name: 307

FLSA Status: Exempt

Reports To: Chief Product and Technology Officer

Location: Remote with occasional travel for site visits and business-related events

Job Summary

As the Senior Director, Pro Technology, you will play a critical role at the intersection of league operations, fan data, technology, and Pro Team Operator relationships. This role is responsible for ensuring LOVB Pro's technology ecosystem is scalable, operationally effective, and aligned with the needs of fans, teams, venues, and league stakeholders.

You will serve as the primary technology and data liaison to Pro Team Operators, overseeing league-wide technology operations, fan data platforms, and match-day technology readiness. This role will drive adoption of league technology standards, support fan engagement and business growth initiatives, and help deliver a world-class professional sports experience both on and off the court.

The ideal candidate is a highly collaborative operator who combines strong relationship management skills with technology expertise, operational discipline, and strategic thinking. They thrive in fast-paced environments, excel at coordinating across multiple stakeholders, and are passionate about leveraging technology and data to drive business outcomes.

Essential Duties And Responsibilities

Pro Team Operator Relationship Management

• Serve as LOVB's primary technology and data liaison to Pro Team Operators and team leadership.
• Lead the Pro Team Data Working Group and facilitate collaboration across league and team stakeholders.
• Support onboarding, training, and enablement of new Pro Teams.
• Establish and maintain league-wide standards for fan data governance, access, and usage.
• Drive adoption and consistent utilization of league technology platforms, systems, and processes.
• Coordinate issue resolution and stakeholder alignment across teams, league leadership, and technology partners.
• Partner with Pro Teams to improve fan engagement, operational efficiency, and business performance.
• Build trusted relationships with team operators and serve as a strategic advisor on technology and data initiatives.

Fan Data & Technology Operations

• Oversee operational support for LOVB's fan data ecosystem and core technology platforms.
• Support administration and optimization of systems including StellarAlgo, Sailthru, Snowflake, Metabase, and related technologies.
• Establish and maintain data governance, quality standards, and platform usage best practices.
• Support audience segmentation, reporting, campaign execution, and fan engagement initiatives.
• Coordinate platform integrations, vendor relationships, and system enhancements.
• Partner with teams and business stakeholders to leverage fan data for audience growth, retention, and engagement.
• Monitor platform performance and identify opportunities to improve operational effectiveness and data accessibility.

Technology Strategy & Operational Enablement

• Partner with Pro Team Operators and league leadership to identify and prioritize technology needs across the organization.
• Support technology planning and operational readiness for league expansion, new teams, and strategic initiatives.
• Evaluate emerging technologies that enhance fan experiences, operational efficiency, and league performance.
• Standardize workflows, operating procedures, and technology usage across all league markets.
• Identify opportunities for automation, artificial intelligence, and process improvement.
• Support cross-functional technology initiatives spanning league operations, marketing, ticketing, partnerships, and business operations.
• Assist with technology vendor selection, contract renewals, performance management, and relationship oversight.
• Support ticketing, fan engagement, and digital platform integrations to ensure seamless participant experiences.

Match Operations & Venue Technology

• Support technology operations for matches, venues, and league events.
• Coordinate venue technology readiness and operational preparedness across all markets.
• Support systems related to replay, tracking, scoring, connectivity, media production, and broadcast operations.
• Manage relationships with venue, broadcast, and technology vendors.
• Serve as an escalation point for live event technology issues and operational troubleshooting.
• Standardize match-day technology workflows and operating procedures across the league.
• Establish and maintain venue technology, connectivity, and infrastructure standards to support consistent execution and fan experience.

Technology Governance & Continuous Improvement

• Monitor technology platform performance, adoption, and operational effectiveness across the league.
• Identify risks, gaps, and opportunities for process improvement and technology optimization.
• Develop reporting and operational dashboards to support informed decision-making.
• Drive continuous improvement initiatives that enhance scalability, reliability, and user experience.
• Ensure technology investments align with league objectives and support long-term growth.

Required Skills/Abilities

• Proven ability to manage complex stakeholder relationships across multiple organizations and functions.
• Strong understanding of professional sports operations, including fan engagement, ticketing, sponsorship, marketing, and live events.
• Familiarity with customer data platforms, CRM systems, marketing technology, and operational data ecosystems.
• Strong project management, organizational, and prioritization skills.
• Exceptional communication, facilitation, and relationship-building abilities.
• Strong analytical and problem-solving capabilities with a data-driven approach.
• Ability to translate technical concepts into clear, actionable recommendations for non-technical audiences.
• Experience managing vendors, technology platforms, and cross-functional initiatives.
• Familiarity with AI tools, workflow automation, and emerging technology trends preferred.

Education And Experience

• Bachelor's degree required.
• 5+ years of experience in professional sports, live events, technology operations, program management, client success, or related fields.
• Experience working within a sports league, professional team, venue, agency, media company, or sports technology environment preferred.
• Demonstrated success managing technology initiatives involving multiple stakeholders and organizations.
• Experience supporting technology platforms, data operations, or fan engagement ecosystems.
• Experience with customer data platforms, analytics tools, CRM systems, or marketing technologies preferred.

Preferred Experience

• Experience supporting professional sports operations, venue technology, or live event execution.
• Experience working with fan data platforms and audience engagement technologies.
• Experience evaluating and implementing technology solutions across multiple business functions.
• Familiarity with volleyball operations, athlete development, or the broader volleyball ecosystem.
• Experience working in high-growth, startup, or entrepreneurial environments.

Behavioral Competencies

• Exceptional communicator with strong stakeholder management and relationship-building skills.
• Strategic thinker with the ability to balance long-term planning and day-to-day execution.
• Highly organized and detail-oriented with strong operational discipline.
• Strong judgment and ability to remain calm and effective under pressure.
• High emotional intelligence and professionalism when navigating complex stakeholder environments.
• Collaborative and team-oriented with a service-minded approach.
• Results-driven with a bias toward action and continuous improvement.
• Ability to simplify complex technical topics for diverse audiences.
• Passion for LOVB's mission and commitment to advancing the future of volleyball.

Work Environment & Physical Requirements (Remote)

• Ability to operate a computer and use a keyboard, mouse, and video conferencing tools.
• Ability to clearly communicate via video, phone, and written channels.
• Ability to work effectively in a remote, highly collaborative environment.
• Travel required for league matches, venue assessments, Pro Team visits, league meetings, and special events.
• Ability to support evening and weekend events as needed during the professional volleyball season.
• Ability to respond to live operational issues and technology escalations during league events and matches.