Overview
Membership Engagement Manager Jobs in Sydney, New South Wales, Australia at Sports Medicine Australia
Title: Membership Engagement Manager
Company: Sports Medicine Australia
Location: Sydney, New South Wales, Australia
About Sports Medicine Australia
Sports Medicine Australia (SMA) is Australia's peak body for sports medicine and sports science. We are a multidisciplinary membership organisation dedicated to improving the health of all Australians through safe participation in sport and physical activity.
Our members include sports physicians, physiotherapists, sports trainers, exercise physiologists, researchers, podiatrists, dietitians, students and many other professionals. Through education, advocacy, conferences, publications and professional networks, we support our members throughout their careers while advancing safe and evidence-based practice across Australia.
The Opportunity
Help shape the professional careers of thousands of sports medicine professionals across Australia.
We are looking for an experienced membership professional to grow, engage and support our national community of sports medicine professionals. You'll develop initiatives that strengthen member value through education, networking, mentoring, career support, conferences and professional engagement while leading our membership, marketing and events functions.
Working closely with the CEO and leadership team, you'll play a key role in shaping the future of one of Australia's leading professional associations.
Key Responsibilities
- Grow and retain membership.
- Develop and continually strengthen SMA's membership value proposition.
- Create new member benefits and engagement initiatives.
- Strengthen professional development, mentoring, networking and career support opportunities.
- Lead SMA's marketing and events functions.
- Use CRM data and member insights to improve acquisition, engagement and retention.
- Support SMA's Advisory Committees and Special Interest Groups.
- Contribute as a member of the leadership team.
About You
You'll probably have experience within a professional association, institute, college, member-based organisation or a commercial organisation with responsibility for member or customer acquisition, engagement and retention.
You understand what motivates people to join an organisation, remain engaged and become long-term advocates. You're commercially minded, relationship-focused and passionate about creating experiences and services that members genuinely value.
You'll bring:
- Demonstrated success in growing and retaining members or customers.
- Experience developing compelling value propositions and engagement strategies.
- Solid commercial and analytical skills, with the ability to use data to inform decisions.
- Experience using CRM or membership management systems.
- Excellent stakeholder engagement and relationship-building skills.
- Experience leading or overseeing marketing, communications or events.
- Relevant qualifications in business, marketing, communications or a related discipline, or equivalent experience.
Why Join SMA?
This is an opportunity to lead one of SMA's most important strategic functions during an exciting period of growth and change.
You'll have the opportunity to influence how Australia's leading sports medicine association supports its members through education, professional development, networking, mentoring, conferences and career opportunities, while helping shape the future of the profession itself.
Location: Sydney
Employment: Full-time (part-time available for the right candidate)
Salary: Competitive salary package in the range of $130,000–$140,000 plus superannuation.
Work Arrangement: Hybrid
