Overview
Front Desk Staff Jobs in St Paul, MN at Fairfield Inn Roseville, MN
Title: Front Desk Staff
Company: Fairfield Inn Roseville, MN
Location: St Paul, MN
Company Description Fairfield Inn & Suites Minneapolis St. Paul/Roseville offers a unique combination of comfort, convenience, and value in the Twin Cities area. Located centrally, the hotel caters to business travelers, leisure guests, wedding groups, and sports teams with modern rooms, free Wi-Fi, and a complimentary hot breakfast. Guests enjoy amenities such as a 24-hour fitness center, an indoor pool, and on-site laundry facilities, complemented by a 24-hour front desk and free parking. Renowned for hosting groups and extended stays, the hotel provides personalized service and easy access to local universities, business hubs, and attractions. Operating under Marriott International, the property is committed to exceptional service and ensuring a comfortable guest experience.
Role Description This is a part-time, on-site position for Front Desk Staff at Fairfield Inn Roseville, MN. The Front Desk Staff will be responsible for welcoming guests, handling check-ins and check-outs, managing reservations, answering phone calls, and addressing guest inquiries. Additional tasks include providing general assistance, maintaining accurate records of guest activity, and ensuring a clean and organized work environment. This customer-facing role is essential to creating a positive guest experience for all visitors to the hotel.
Qualifications
- Strong Customer Service and Communication skills to ensure a positive guest experience
- Proficiency in Phone Etiquette and Receptionist Duties, including handling bookings and inquiries
- Basic Computer Literacy skills to manage reservation systems and digital tools
- Ability to multitask, prioritize, and problem-solve effectively
- Reliability and professionalism when interacting with guests and team members
- Previous experience in hospitality or front desk roles is a plus
- High school diploma or equivalent preferred
