Overview
Fitness Centre, Member Services Representative Jobs in Calgary, Alberta, Canada at Mount Royal University
Title: Fitness Centre, Member Services Representative
Company: Mount Royal University
Location: Calgary, Alberta, Canada
Job Title
Fitness Centre, Member Services Representative
Job Type
Flexible
Union
MRSA
Salary Grade
Flexible / Casual Classification (Salary Grade)
SAD01 Administrative Services (Salary Grade 12)
Hybrid Work
This position is ineligible
Position End Date
12/31/2026
Location
MRU Main Campus – Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Cougars Athletics and Recreation Department
Mount Royal University Cougars Athletics and Recreation takes an inclusive, student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.
About The Role
Fitness Centre Associates are enthusiastic individuals who have a positive attitude and take pride in a job well done. They also have an outgoing, fun, yet professional attitude. They are responsible for delivering an exceptional customer experience to our members in support of our Recreation and Athletic programs.
Seeking candidates with flexible schedules for mornings, afternoons, evenings, and weekends. From September 1st to December 31st, 2026
Responsibilities
- Supervise users and the surrounding area actively, and enforce the rules and regulations.
- Assist at the fitness centre desk
- Assist with lending small equipment to our users
- Ensure the fitness centre is clean and tidy at all times
- Identify and report when equipment is in need of repairs
- Perform regular area equipment checks
- Handle and resolve customer complaints
- Provide information and retain knowledge about various personal training packages, memberships, programs, and services
- Perform various tasks assigned by direct supervisors or shift leads or other Recreation staff
- Assist with facility setup for courses and rental groups
- Respond to and assist with various first aid situations
Qualifications
- High School diploma or equivalent
- 1 – 6 months of related experience
- A passion for movement, people, and providing a welcoming, safe environment.
- CPR and First Aid
Salary: $15.45 – $19.44 per hour
Closing Date: Open until suitable candidates are found
A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 4321, CV.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify [email protected] and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.
