Overview
Vice President, Revenue Operations & Business Transformation Jobs in United States at MediaKind
Title: Vice President, Revenue Operations & Business Transformation
Company: MediaKind
Location: United States
At MediaKind, we’ve reshaped the future of streaming video.
As the world’s largest independent video technology company, and the leader in sports streaming, we power the most ambitious and demanding video experiences on the planet.
If you’re excited by solving complex challenges, working alongside talented colleagues around the world, and helping shape the future of video, we’d love to build what’s next together.
Position Overview
Following the combination of MediaKind and Harmonic’s Video business, we are creating one of the industry’s most comprehensive video technology platforms spanning streaming, SaaS, cloud, software, and broadcast infrastructure solutions.
We are seeking a Vice President, Revenue Operations & Business Transformation to serve as the operational partner to the Chief Revenue Officer and lead the integration, modernization, and evolution of our global commercial operating model.
This role is responsible for bringing together the people, processes, systems, and data from two successful organizations and creating a more scalable, efficient, and data-driven commercial engine. The successful candidate will lead the harmonization of commercial operations, sales processes, reporting, systems, and business practices while modernizing the technology platform that supports the entire customer lifecycle.
The role leads Revenue Operations, Sales Operations, Customer Advocacy, Business Analytics, and Sales Enablement teams. Direct organizations include sales operations and customer advocacy teams responsible for Order-to-Cash execution, SaaS bookings, invoicing coordination, customer onboarding, and commercial governance, as well as sales enablement and business analytics functions that support productivity, forecasting, and business performance.
Reporting Relationship
This position reports directly to the Chief Revenue Officer.
Key Responsibilities
Commercial Transformation & Business Leadership
- Partner with the CRO and executive leadership team to drive commercial performance, planning, and operational excellence.
- Lead the integration of commercial processes, operating standards, reporting, systems, and governance across the combined organization.
- Build a unified commercial operating model that supports both traditional and recurring revenue businesses while improving scalability, efficiency, and customer experience.
Revenue Operations & Customer Lifecycle
- Lead Revenue Operations, Sales Operations, Customer Advocacy, Business Analytics, and Sales Enablement functions.
- Oversee forecasting, pipeline governance, customer onboarding, Order-to-Cash execution, SaaS bookings administration, invoicing coordination, renewals, and commercial reporting.
- Partner closely with Sales, Finance, Customer Success, Product, and Operations teams to ensure efficient revenue realization and customer lifecycle management.
- Support Sales Incentive Plan design and oversee attainment reporting and payout administration in collaboration with HR, Payroll, and Finance.
Systems, Data & AI Modernization
- Lead the modernization of the company’s commercial systems, data, and reporting ecosystem, leveraging AI, automation, and advanced analytics to improve productivity, forecasting, decision-making, and customer lifecycle management.
- Drive the integration and evolution of Salesforce, HubSpot, CPQ, and business intelligence platforms while creating a unified commercial operating environment that supports scalable growth.
- Establish a trusted data foundation that delivers actionable insights from frontline sales teams through executive leadership.
- Champion technologies that improve collaboration, business visibility, and commercial effectiveness.
Required Skills and Qualifications
- 10+ years of leadership experience in Revenue Operations, Sales Operations, Commercial Operations, Business Transformation, or related disciplines.
- Experience leading organizational integration, process modernization, and commercial transformation initiatives.
- Strong understanding of both traditional enterprise technology businesses and recurring SaaS revenue models.
- Experience with Salesforce, HubSpot, CPQ, forecasting, analytics, and modern go-to-market technologies.
- Proven ability to lead cross-functional teams and drive measurable business outcomes.
- Strong leadership, communication, analytical, and change management skills.
- Bachelor’s degree required; MBA preferred.
Locations
North America preferred or Europe
Travel
Limited travel required for leadership meetings and key company events.
Working Model
This role works closely with the Chief Revenue Officer, who is based in North America. Candidates may be based in North America or Europe but should maintain meaningful overlap with U.S. Eastern Time business hours.
Why Join Us?
This is a unique opportunity to help shape the future of a newly combined industry leader at a pivotal moment of transformation.
Working directly with the Chief Revenue Officer and executive leadership team, you will lead the integration and modernization of the commercial organization while building the systems, processes, and operating model that enable the company’s next phase of growth.
Benefits:
- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance, group life insurance, 401K, LTD, STD and unlimited paid time off.
- MediaKindness Wellbeing Program and Family Friendly Policies
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
- Flexible work arrangements, including remote work options
Join our team at MediaKind and be part of a dynamic and supportive environment where your contributions make a meaningful impact on our success.
Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone’s identity, background and life experiences add to the MediaKind story, and we welcome all.
