Overview
Telesales Representative Jobs in Noida, Uttar Pradesh, India at Claymore Sports Universe Pvt Ltd
Title: Telesales Representative
Company: Claymore Sports Universe Pvt Ltd
Location: Noida, Uttar Pradesh, India
Company Description Claymore Sports Universe Pvt Ltd is a cricket gear brand dedicated to crafting high-performance bats and equipment for modern players. Based in India, the company blends traditional craftsmanship with contemporary innovation to serve cricketers from grassroots to professional levels. Its offerings include custom and ready-made cricket bats, player-grade English and Kashmir willow, branding solutions, and a range of accessories and merchandise. Claymore operates with a direct-to-customer and bulk order model, supported by worldwide delivery and digital channels such as WhatsApp shopping and its website. The brand is driven by a passion for the game and aims to elevate cricket gear through quality, trust, and performance-focused design.
Role Description The Telesales Representative role is a full-time, on-site position based in Noida. The individual in this role will handle inbound and outbound calls to promote Claymore Sports products, respond to customer inquiries, and convert leads into sales. Daily responsibilities include explaining product features and benefits, providing pricing and availability information, managing order bookings, and maintaining accurate records in CRM or sales systems. The role involves offering customer support, resolving basic issues, and coordinating with internal teams for order fulfillment and after-sales service. The Telesales Representative will also participate in product training, share customer feedback with management, and contribute to sales targets and campaign performance.
Job Location – Noida
office Timings – 10 am to 7 pm
Six Days Working
Qualifications
- Candidates should possess strong Communication skills, including clear spoken and written English and Hindi.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, address concerns, and provide a positive customer experience.
- Candidates should possess Sales skills to identify opportunities, present product benefits, and close telesales orders effectively.
- Candidates should possess Training-related skills, such as the ability to learn product features quickly and apply sales scripts and guidelines consistently.
- Basic computer literacy and familiarity with CRM or call center tools are beneficial.
- Prior experience in telesales, retail, or sports-related sales is an advantage but not mandatory.
- Strong listening skills, resilience in handling repeated calls, and a target-oriented mindset are preferred.
- Minimum educational qualification: higher secondary (12th grade) or equivalent; a diploma or degree in business, marketing, or a related field is a plus.
