Overview
Surgical Coordinator/Medical Assistant Jobs in Marlton, NJ at Peak Spine & Sports Medicine
Overview
We are seeking a friendly and professional Surgical Coordinator / Medical Assistant to join our dream team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing surgical /authorization operations. This role requires strong organizational skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment.
WE ARE A FANTASTIC TEAM!!!!
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Obtain Authorizations and document accordingly
- Answer phone calls promptly and manage inquiries with excellent phone etiquette.
- Schedule appointments and manage calendars for staff members.
- Ensuring all materials are stocked and accessible.
- Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
- Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility
- Schedules post-operative appointments as appropriate
- Notifies patient of all scheduled appointments
- Collects all pertinent information for upcoming surgery, such as bookings, insurance, H&Ps, and signed consent forms, medications
- Contacts patient prior to surgery advising them about their arrival time at the hospital/ surgical facility.
- Handle incoming and outgoing mail and packages efficiently.
- Assist with administrative tasks as needed, including data entry and filing.
- Provide support to other departments as required, fostering a collaborative work environment.
- Ensure confidentiality of sensitive information while maintaining professionalism at all times.
Skills
- Proficient in computer literacy, with experience in office software applications.
- Strong customer support skills, demonstrating empathy and understanding toward client needs.
- Excellent organizational abilities to manage multiple tasks effectively.
- Outstanding customer service skills, ensuring a positive experience for all visitors.
- Experience in front desk operations or as an office clerk is preferred.
- Strong phone etiquette to communicate clearly and professionally over the phone.
- Effective time management skills to prioritize tasks efficiently in a busy environment.
- Ability to adapt to new technologies and computerized systems as needed.
Join our team where you can make a difference by providing excellent service while contributing to the smooth operation of our office!
Job Type: Full-time
Pay: $21.00 – $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- Do you have out of insurance out of network experience
License/Certification:
- Certified Phlebotomy Technician (Preferred)
Ability to Commute:
- Marlton, NJ 08053 (Preferred)
Work Location: In person
Title: Surgical Coordinator/Medical Assistant
Company: Peak Spine & Sports Medicine
Location: Marlton, NJ
