SPORTS ARENA CONCESSIONS SUPERVISOR

Job Summary

JOIN THE TEAM: Lead the team that brings the energy, flavor, and exceptional service to every event! As a Concessions Supervisor, you will play an important leadership role in creating a memorable guest experience at the Delta Center. You will oversee assigned concession stands, carts, and portable locations while supporting team performance, food and beverage quality, efficient operations, and outstanding guest service. This position is ideal for dependable and energetic leader who enjoys motivating others, solving problems, and staying actively involved in a fast-paced event.

Key Responsibilities

• Moedel and promote Levy’s Family Values: Nice, Innovative, Passionate, and Inclusive
• Lead pre-shift meetings and supervise assigned concession stands, carts, and portable locations.
• Direct, train, motivate and support concession associates throughout each event.
• Ensure friendly guest service, efficient operations, and compliance with Levy policies.
• Monitor food quality, portion control, product presentation, inventory levels, and point-of-sale accuracy.
• Assist with opening and closing procedures, including setup, restocking, auditing, cleaning, and securing locations.
• Maintain clean, safe, organized, and guest-ready concession areas.
• Enforce food-safety, sanitation, workplace-safety, and responsible alcohol-service requirements.
• Address guest concerns promptly and professionally.
• Communcate operational needs with Concessions leadership, Culinary, Warehouse, end Event Operations teams.
• Support games, concerts, private events, family shows, and other Delta Center events.
• Participate in monthly inventory counts and complete required reports, checklists, and additional assigned duties.

Qualifications and Requirements

• Must be 18 years of age or older
• One to two years of experience in concessions, food service, hospitality, or a similary environment preferred.
• Previous leadership or supervisory experience is preferred.
• Strong leadership, teamwork, and guest-service skills.
• Excellent communication and problem-solving abilities.
• Ability to provide clear direction, coach associates, and address performance concerns professionally.
• Ability to remain calm, organized, and guest-focused during high-volume events.
• Familiarity with food-safety standards, sanitation procedures, and point-of-sale systems.
• Ability to work a flexible event-based schedule, including evenings, weekends, holidays, and monthly inventory nights.
• Must attend and complete all required Compass, Levy, Delta Center, and position-specific supervisor training.
• Ability to stand and walk for extended periods.
• Ability to carry up to 30 pounds.
• Must obtain and maintain a valid Utah Food Handler Permit.
• Must obtain and maintain a valid Utah On-Premise Alcohol Certificate through ServSafe (21+ years of age)

What Makes You a Great Fit

You may be a great fit for this position if you enjoy leading from the front, supporting others, and creating an organized and positive work environment. You understand how to balance guest service, team performance, food quality, safety, and operational expectations while keeping the energy high during busy events.