Overview
Sport Account Manager Jobs in Jounieh, Keserwan-Jbeil Governorate, Lebanon at Capelli Sport
Title: Sport Account Manager
Company: Capelli Sport
Location: Jounieh, Keserwan-Jbeil Governorate, Lebanon
Account Manager – Sport
Location: Jounieh/Harissa- Lebanon
Capelli Sport / USA partnered with Fact Universal S.A.L. a Lebanese company that service and run our back offices in the United States, Germany, China and the MENA region. Capelli Sport a division of GMA Group a major U.S. manufacturer and distributor of apparel, sports/athletic apparel for women, men, and kids. We were established in 1990 and have approximately 600 employees in the U.S.A. and 2500 employees worldwide. We have locations in the U.S.A., UK, China, Hong Kong, Germany, and Bangladesh.
Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of knowledge on our side, we always deliver exceptional customer experience. By players and for players, Capelli Sport is deeply rooted in sports culture.
What We Are Looking For:
We are looking for an Account Manager to join our team. You will be joining an established Sales team responsible for managing our book of business, which includes a wide range of sports organizations across the country and beyond. In this role, you will be managing the day-to-day responsibilities for each account, supporting a team of Sales Executives; managing & building strong relationships with our clients; ensuring projects stay on track and customer orders are processed with a strong sense of urgency and attention to detail.
About the Role:
1. Manage day-to-day responsibilities for accounts within your assigned book of business
2. Support Sales Executives on tasks including but not limited to preparing presentations, proposals, and reports
3. Provide a high level of customer service for the accounts within your assigned book of business
4. Collaborating with various internal departments to ensure that all clients’ requests are fulfilled
5. Use your organizational skills to stay on top of your tasks and ensure no deliverable is missed.
6. Study contracts within your book of business to better understand deliverables and club benefits
7. Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), and develop your product knowledge
8. Use your strong knowledge of Capelli Sport products to guide customer expectations and offer insights on the options that best fit their needs.
9. Ensure timely and successful delivery for our customers with strong attention to detail.
10. Manage Sales Support agents assisting you on sales orders.
About You:
1. You have a Bachelor's degree from an accredited college
2. You have experience with project management
3. You have the ability to collaborate with other team members
4. You are passionate and personable when interacting with customers
5. You have strong communication and follow up skills
6. You have an attention to detail and keep organized
7. You’re a quick learner who seeks out the answers you need to keep growing.
8. You have experience with CRM platforms such as Salesforce
9. You have experience with ERP platforms such as SAP
10. You have a track record of driving results
11. You’re hardworking and goal-oriented
12. You have a tireless positive attitude
13. You have a growth mindset and view challenges as learning opportunities, not failures
14. You love getting to know new people and helping them improve their product/services.
** English language must be extremely proficient (Verbal, Reading, and Writing)
*** If you didn't play this role for 3 years please do not apply for this position
**** If you don't have experience with sport project management, please do not apply for this position
***** Willing to work Saturdays and willing to change shifts when needed.
Candidate should be willing to work based on American Standard Eastern Time zone and more . This is not a remote position.
