Overview
Service Writer Jobs in Dansville, NY at Maddie’s Motor Sports
Title: Service Writer
Company: Maddie’s Motor Sports
Location: Dansville, NY
Turn your skills into a long-term career with Maddies Motor Sports, Western New Yorks largest motorcycle and powersports dealership group. Were looking for an experienced Service Writer / Service Advisor who wants more than just a jobsomeone ready for stability, growth, and strong earning potential in a fast-paced, customer-focused environment.If you have dealership service experience and take pride in delivering exceptional customer service while keeping operations running smoothly, this is your chance to join a team that values professionalism and invests in your success.We service top brands including Can-Am (3-Wheel & Off-Road), Polaris, Slingshot, CFMOTO, Indian, KTM, Husqvarna, Triumph, and Ski-Doo. Experience with these brands is a major plus, but strong communication skills and service knowledge matter most.What Were Looking For
- Recent dealership experience as a Service Writer, Service Advisor, or similar role (powersports or automotive preferred)
- Strong customer service and communication skills
- Ability to accurately write repair orders and clearly explain service recommendations
- Experience coordinating with technicians and managing workflow in a service department
- Familiarity with parts, service intervals, and basic mechanical knowledge
- Ability to upsell services ethically while prioritizing customer satisfaction
- Strong organizational skills and attention to detail in a fast-paced environment
- Valid New York State drivers license (motorcycle endorsement a plus)
- Experience with dealership management systems (DMS) preferredWhy Join Maddies?
- Competitive hourly pay plus commission/bonus opportunities
- Opportunity to grow into senior service or management roles
- Full benefits package including medical insurance, PTO, and 401(k)
- Paid Sick Time accruing from day one
- Employee discounts on parts, accessories, and vehicles
- Ongoing training and career development
- Supportive team environment in a growing dealership groupIf youre ready to work in a dealership that values customer experience, supports your growth, and rewards performance, apply today and build your future with Maddies Motor Sports.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insuranceShift:
- 8 hour shiftExperience:
- Service Department: 1 year (Preferred)
- Dealership: 1 year (Preferred)License/Certification:
- Driver's License (Required)
