Overview
Sales and Customer Executive Jobs in Floriana, Malta at Mapfre Msv Life
Title: Sales and Customer Executive
Company: Mapfre Msv Life
Location: Floriana, Malta
Summary:
The Sales and Customer executive is responsible for driving new business generation, building strong client relationships, and delivering high-quality customer service. This role is highly target-driven and focuses on prospecting, converting leads, and building long-term client relationships.
Key Responsibilities:
1. Sales Generation
- Actively identify, approach and acquire new clients for life insurance products.
- Achieve and exceed assigned sales targets.
- Follow up consistently with prospects to convert opportunities into sales.
- Upsell and cross-sell additional products to existing clients.
- Prepare quotations and ensure accurate completion of new business documentation.
- Maintain accurate and up-to-date client records in internal systems.
- Support clients with policy updates, renewals, and servicing requests as needed.
2. Client Relationship Management
- Build and maintain strong, long-term relationships with clients.
- Provide ongoing support to retain clients and encourage repeat business.
- Handle client queries promptly via face-to-face meetings, phone and email.
- Resolve customer concerns efficiently to protect and enhance client relationships.
- Ensure a high level of customer satisfaction to drive referrals and retention.
Requirements:
- Proven sales ability or strong interest in a sales driven career (experience in insurance/financial services is an assets).
- Excellent negotiation, persuasion, and closing skills.
- Strong communication and interpersonal skills.
- Target-oriented with a proactive and self-motivated attitude.
- Ability to work independently and as part of a team.
Those who are interested are kindly requested to send their C.V. together with the covering letter on [email protected]
Benefits:
+ Flexible working hours
+ Richmond Foundation Sessions
+ Gym in Premises
+ Birthday Leave
+ Health Insurance
+ Life Insurance
+ Personal Accident Insurance
+ Canteen Allowance
+ Transport Allowance
+ Longer Maternity / Paternal leave
+ Children Sick Leave
+ Pension Plan Incentive
+ Active Ageing Incentive
+ Study / Exam Leave
+ Sports and Cultural Leave
+ Sponsorship for Training
+ Canteen Facility
+ Medical Services
+ VDU Testing
+ Staff Discounts
+ Performance Bonus
+ Compassionate Transfer of Leave Scheme
