Retail Store Manager – Year Round

Year Round

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

PURPOSE OF POSITION: The Retail Store Manager is responsible for overseeing the daily operations of Deer Valley retail stores to ensure sales goals are met, excellent guest service is delivered, and brand standards are upheld. This role leads a team of associates and supervisors, driving performance, managing inventory in stores, and creating a positive and productive work environment.

RESPONSIBILITIES:

Sales & Guest Experience

Lead by example to deliver outstanding guest service and in-store experience

Meet or exceed store sales and profitability goals

Monitor KPIs, conversion, and other sales metrics to optimize performance

Implement and maintain visual merchandising standards and ensure store cleanliness and organization

Leadership & Staff Development

Recruit, hire, train, and retain a high-performing team

Conduct regular coaching, feedback, and performance reviews

Develop staff through training programs, goal setting, and growth opportunities

Create schedules that ensure adequate coverage while staying within labor budget

Work with vendors to coordinate staff training and product knowledge

Operations & Inventory

Maintain accurate inventory levels and execute daily restocking, cycle counts, sending and receiving transfers.

Ensure compliance with all policies, procedures, and safety standards.

Manage POS operations with accuracy and integrity.

Coordinate with buyers or distribution teams as needed for product flow and feedback.

Oversee service and operations of service desks and in store vendor shops .

QUALIFICATIONS:

3-5 years of experience in retail management, preferably in the outdoor or winter sports industry.

Previous experience with technical ski brands and products preferred.

Proven ability to lead teams and drive sales in a fast-paced environment.

Excellent communication, interpersonal, and problem-solving skills.

Strong organizational and multitasking abilities.

Proficient with POS systems, scheduling tools, and Microsoft Office Suite.

High school diploma or equivalent required; college degree preferred.

Physical Requirements :

Ability to stand, walk, bend, and lift up to 40 lbs for extended periods.

Must be available to work a flexible schedule including weekends, holidays, and peak seasons.

DATES OF EMPLOYMENT:

Year Round

Deer Valley Resort is an Equal Opportunity Employer.