Overview

Reception Supervisor Jobs in Hatfield, UK at Next Generation Clubs Ltd

Overview

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do.

We are on the lookout for a passionate Reception Supervisor to join our team! As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience.

Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Responsibilities

Act as Duty Manager.

Lead the Reception team.

Provide a premium experience to members.

Mentor team members to deliver service excellence.

Work in a fast‑paced environment.

Qualifications

Previous experience managing a customer service‑led team.

Passion for customer service.

Team player with strong communication and collaboration skills.

Benefits

  • Free club membership for you and your family.
  • 50% discount on food and drinks.
  • Discounts on swimming, tennis lessons, and personal training.
  • Opportunities for career advancement through internal training and development.
  • Wagestream App:
    Get paid on demand.
  • Access to our benefits suite.

Company

Hatfield. With 139 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.

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Title: Reception Supervisor

Company: Next Generation Clubs Ltd

Location: Hatfield, UK

Category:

 

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