Overview
Patient Service Representative Jobs in Salt Lake City, UT at Comprehensive Orthopedics & Sports Medicine SLC
Join our team at Comprehensive Orthopedics and Sports Medicine Salt Lake. We are looking for a Patient Service Representative to play a key role within our rapidly growing healthcare team. Our group has three collective groups of providers across many different orthopedic and sports medicine specialties.
Full time position: Monday-Thursday 7:45 am-5:00 pm; Friday 7:45 am-1:00 pm
Responsibilities:
- Greeting Patients: Welcome patients upon arrival, ensuring a positive first impression, and to ensure future positive encounters.
- Appointment Scheduling: Manage patient appointment scheduling, and rescheduling efficiently, utilizing our electronic health record (EPIC) system.
- Data Entry: Accurately enter, and update patient information into the EHR. Also ensure all documentation is complete and up-to-date.
- Insurance Verification: Verify insurance, eligibility and benefits, and assist patients with any insurance related questions/issues.
- Patient Service: Address patient inquiries, and concerns with empathy and professionalism, while providing clear and accurate information.
- Administrative Tasks: Perform various administrative duties, such as filing, faxing, handling phone calls, and various tasks deemed appropriate by management.
Qualifications:
- High school diploma or equivalent; additional education, or certification and healthcare administration preferred but not required.
- Previous experience in a customer service.
- Strong communication skills, both verbal and written.
- Excellent organization, skills with the ability to manage multiple tasks simultaneously
- Must maintain confidentiality, and handle sensitive information with discretion.
Pay: $19.00 – $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Patient Service Representative
Company: Comprehensive Orthopedics & Sports Medicine SLC
Location: Salt Lake City, UT
