Overview
Operations Supervisor Jobs in Baku, Baku Ekonomic Zone, Azerbaijan at Makfit – Lifestyle Fitness Club
Title: Operations Supervisor
Company: Makfit – Lifestyle Fitness Club
Location: Baku, Baku Ekonomic Zone, Azerbaijan
Company Description Makfit is a premium Fitness & Spa lifestyle club that redefines how members train, live, and feel by combining world-class training facilities with spa and wellness services. The club features a 22-meter indoor pool, fine dining options, and smart conveniences to create a comprehensive lifestyle experience. Makfit focuses on helping people live healthier, more confident lives through efficient, aesthetic, and seamless services. Every detail of the club environment is designed to respect members’ time, enhance overall well-being, and make fitness feel effortless for a diverse range of guests.
Role Description The Operations Supervisor is a full-time, on-site role based at Makfit in Baku. This position oversees daily club operations, including facility readiness, staff scheduling, and adherence to service standards across fitness, spa, pool, padel courts, and dining areas. The Operations Supervisor monitors member flow, resolves issues promptly, and coordinates with front desk, trainers, housekeeping, and food & beverage teams to ensure a smooth, high-quality experience. Responsibilities include tracking operational performance, implementing process improvements, ensuring compliance with health and safety protocols, and supporting staff training and development. The role also involves clear communication with management, preparing operational reports, and contributing to initiatives that enhance member satisfaction and retention.
Qualifications
- Candidates should possess strong Supervisory Skills, including team leadership, performance monitoring, and staff development.
- Candidates should possess Operations and Operations Management skills to oversee daily club activities, optimize workflows, and maintain service standards.
- Candidates should possess Analytical Skills to interpret operational data, identify trends, and support data-informed decision-making.
- Candidates should possess excellent Communication skills for clear interaction with members, staff, and management, both verbally and in writing.
- Relevant experience in hospitality, fitness, wellness, or club operations, with knowledge of health, safety, and customer service best practices.
- Ability to work on-site in Baku with a flexible schedule, including evenings, weekends, and holidays as needed.
- Strong problem-solving abilities, attention to detail, and a proactive approach to improving member experience.
- Post-secondary education in Business, Hospitality Management, Sports Management, or a related field is preferred.
