Overview
Member Experience Position Jobs in Vancouver, Canada at YMCA
Position: YMCA Member Experience Position
Join YMCA BC’s mission in Vancouver as a Member Experience Representative. This full-time term position focuses on member engagement, retention, and program promotion while providing supportive service.
Collaborating with staff and volunteers, you will deliver an inviting branch atmosphere. Key responsibilities include leading membership promotion efforts, offering fitness floor assistance, and executing orientation sessions for new members. Upholding YMCA standards and ensuring safety are integral aspects of the role, enhancing the experience for all members.
Key Responsibilities:
• Promote and sell memberships and programs
• Provide tours to prospective members
• Deliver outstanding service and support
• Oversee fitness floor safety and compliance
• Assist with program check-ins and setups
Requirements:
• Standard First Aid, CPR-C & AED certification
• Proficiency in Microsoft Office and CRM systems
• Strong interpersonal and communication skills
• Experience in a fitness environment is an asset
• Satisfactory Criminal Reference Check required
Embrace a role in the community, influencing positive member experiences at YMCA BC.
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Title: Member Experience Position
Company: YMCA
Location: Vancouver, Canada
Category:
