Overview
Front of house Jobs in St Albans, England, United Kingdom at Encourt Padel
Title: Front of house
Company: Encourt Padel
Location: St Albans, England, United Kingdom
Company Description
Encourt Padel is a modern and dynamic organization focused on providing an exceptional sports and social experience for the community. With a dedicated facility located in St Albans, we offer state-of-the-art padel courts and a welcoming environment for players of all levels. Our mission is to inspire active lifestyles and create a vibrant atmosphere for sports enthusiasts. We pride ourselves on our commitment to delivering top-notch customer service and a memorable experience for all who visit.
Role Description
We are seeking a Front of House team member for a full-time, on-site role based in St Albans. Responsibilities include greeting and assisting customers, managing bookings and inquiries, ensuring the smooth operation of the reception area, and providing exceptional customer service to all visitors. The role also involves maintaining a welcoming and professional environment, handling administrative tasks, and addressing any onsite issues promptly and effectively.
Qualifications
- Exceptional Interpersonal Skills and the ability to build positive relationships with customers and team members
- Strong Interpersonal Communication and Communication abilities, both verbal and written
- Proficiency in Customer Service, ensuring a welcoming and supportive experience for all patrons
- Experience in preparing and delivering Presentations or explaining services clearly to customers
- Ability to work effectively in a fast-paced, on-site environment
- Punctual, dependable, and detail-oriented with strong organizational skills
- A passion for sports, fitness, or customer engagement is an advantage
