Overview
Front Desk Staff – Brick Superdome Sports Jobs in Township of Brick, NJ at Superdome Sports Management
Front Desk Staff – Brick Superdome Sports
Location: 780 Route 70, Brick, NJ
Reports To: Facility/Property Management
About the Facility
Brick Superdome Sports is a newly opened, ~128,000 sq ft indoor multi-sport complex in Brick, NJ. Front Desk Staff are the first point of contact for members, visiting teams, and guests, helping ensure smooth day-to-day facility operations.
Position Summary
The Front Desk Staff member manages guest check-in, handles inquiries, and supports daily front-of-house operations, ensuring a welcoming and organized experience for all visitors.
Key Responsibilities
- Greet and check in members, athletes, coaches, and visitors upon arrival
- Answer phone calls and respond to email/general inquiries about programs, rentals, and schedules
- Process payments, registrations, and league/court/field booking transactions
- Maintain accurate visitor logs and manage sign-in procedures
- Distribute and collect equipment or rental items as needed (e.g., lockers, gear)
- Monitor lobby and entrance area for cleanliness and safety
- Communicate facility policies, schedules, and event information to guests
- Respond to basic first-aid or safety concerns and alert management/staff as needed
- Assist with opening/closing procedures, including securing the front entrance
- Support special events, tournaments, and league check-ins as scheduled
- Report maintenance issues, safety hazards, or equipment problems to management
Qualifications
- High school diploma or equivalent
- Prior customer service or front desk experience preferred (sports/recreation facility a plus)
- Strong communication and interpersonal skills
- Basic computer proficiency (POS systems, scheduling software, email)
- Ability to multitask in a fast-paced, high-traffic environment
- Reliable, punctual, and professional demeanor
Schedule
- Availability required for evenings, weekends, and holidays based on facility hours and event schedules
- Part-time and full-time shifts available
Job Types: Full-time, Part-time
Pay: $20.00 – $30.00 per hour
Work Location: In person
Title: Front Desk Staff – Brick Superdome Sports
Company: Superdome Sports Management
Location: Township of Brick, NJ
