Overview
Front Desk Receptionist Jobs in Aliquippa, PA at Skyline Chiropractic and Sports Medicine
Chiropractic Front Desk ReceptionistPosition Summary
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our chiropractic office team. The ideal candidate will provide exceptional customer service, ensure smooth daily office operations, and create a welcoming environment for patients. This role requires strong communication skills, multitasking abilities, and experience working with insurance verification and patient scheduling.
Key ResponsibilitiesPatient Relations
- Greet patients warmly and maintain a professional, welcoming atmosphere.
- Assist patients with check-in and check-out procedures.
- Collect and update patient demographic and insurance information.
- Answer patient questions regarding appointments, office policies, and services.
- Ensure patient confidentiality in accordance with HIPAA regulations.
Telephone and Scheduling
- Answer incoming phone calls promptly and professionally.
- Schedule, confirm, and reschedule patient appointments.
- Respond to patient inquiries and direct calls appropriately.
- Manage appointment reminders and follow-up communications.
Insurance Verification and Billing Support
- Verify insurance eligibility, benefits, and coverage prior to patient appointments.
- Obtain and document insurance authorizations when required.
- Explain insurance benefits and patient financial responsibilities.
- Collect copayments, deductibles, and outstanding balances.
- Assist with basic billing and administrative tasks as needed.
Administrative Duties
- Maintain accurate patient records and documentation.
- Scan, file, and organize patient paperwork.
- Manage incoming and outgoing correspondence.
- Assist chiropractic providers and office staff with administrative support.
- Keep the reception area clean, organized, and professional.
Qualifications
- High school diploma or equivalent required.
- Previous medical, chiropractic, or healthcare front office experience preferred.
- Knowledge of insurance verification and medical office procedures preferred.
- Strong customer service and communication skills.
- Proficiency with computers, scheduling software, and electronic health records (EHR) systems.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and organizational skills.
Skills and Competencies
- Professional and positive attitude.
- Excellent interpersonal and communication skills.
- Dependability and punctuality.
- Ability to work independently and as part of a team.
- Strong problem-solving and time-management abilities.
Work Schedule
- Full-time or Part-time position available.
- Office hours include evenings and occasional weekends based on patient needs.
Job Type: Full-time
Pay: $15.00 – $25.00 per hour
Work Location: In person
Title: Front Desk Receptionist
Company: Skyline Chiropractic and Sports Medicine
Location: Aliquippa, PA
