Overview
Duty Officer Jobs in Tewkesbury, UK at Tewkesbury Academy
Job Title: Duty Officer
Hourly Rate: £13.45 per hour plus holiday pay (CLF Grade
B)
Contract Type: Casual
About the role: We are looking to appoint a Casual Duty Officer to join our team at Tewkesbury Academy Sports Centre, which is based within the grounds of Tewkesbury Academy. The Sports Centre is a dual-use facility, meaning it is used by academy students during the school day and by the wider community during evenings, weekends, and school holidays.
We are seeking a committed and adaptable individual to take responsibility for managing the Sports Centre’s facilities outside of school hours. The Duty Officer will ensure all visitors receive a friendly and positive experience by delivering high standards of customer service, supervising activities, and maintaining safe, clean, and efficient facilities. As the Centre includes a swimming pool alongside other facilities, holding a National Pool Lifeguard Qualification (NPLQ) is desirable;
however, support can be provided to work towards this qualification if not already held.
Shifts are scheduled on Saturdays between 7:45am and 6:45pm, Sundays between 8:15am and 8:15pm, and Monday to Friday evenings between 3:30pm and 10:45pm, depending on centre needs. Hours are worked on a casual claim basis, which will be discussed further at interview.
Responsibilities
- Provide a friendly, professional, and safe experience for all users of the Sports Centre.
- Supervise and support lifeguards and swimming teachers during pool sessions.
- Set up and dismantle equipment for sports and events.
- Maintain high standards of cleanliness and site security.
- Respond to emergencies and uphold health and safety procedures.
- Support the management of the pool plant and booking systems.
Benefits
- Access to a generous pension through the Local Government Pension Scheme (LGPS).
- Generous annual leave.
- A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
- Well‑being support through an Employee Assistance Programme.
- Health benefits, including wellness sessions, gym discounts, and flu jabs.
- A range of generous family leave options, including above industry average occupational maternity pay.
- Additional benefits like cycle to work scheme, on-site parking plus many more!
Equal Opportunity and Diversity
We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from under‑represented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part‑time and flexible working opportunities will be considered.
Visa Sponsorship
Skilled Worker visas cannot be sponsored through this role, as it does not meet the requirements set out by government.
Disability Inclusion
As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.
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Title: Duty Officer
Company: Tewkesbury Academy
Location: Tewkesbury, UK
Category: