Overview
Customer Success Executive Jobs in Greater Dublin at SportsKey
Title: Customer Success Executive
Company: SportsKey
Location: Greater Dublin
Customer Success Executive
Reporting to: Head of Customer Success
Location: Hybrid – (Preferably Dublin)
Job Type: Full-time
Salary: Based on experience
Start Date: ASAP
About SportsKey
We're SportsKey – a fast-growing global sports technology company on a mission to help more people play sport. Our software helps organisations save time, increase participation, and maximise the use of their sports facilities.
Our ambition is to become the best in the world at what we do. To get there, we're building a brilliant Customer Success team.
I'm Nick, Head of Customer Success at SportsKey. I'm looking for someone who’s ambitious, good with people and wants to grow their career in Customer Success.
The Role
As a Customer Success Executive at SportsKey, you'll be the primary point of contact for our customers, building strong relationships and ensuring they consistently get value from the platform. Specifically, you'll:
· Support customers via live chat, screen sharing, email and phone
· Manage and expand our internal knowledge base and external help centre
· Act as the voice of the customer with our Product Team to shape the platform roadmap
· Be a product expert by constantly learning and using our product
Who You Are
You're a great fit for this role if you:
· Are inspired by our mission and want your work to have real-world impact
· Enjoy building strong, long-term relationships and take genuine pride in your customers' success
· Are organised, proactive, and comfortable owning outcomes without being told what to do next
· Communicate clearly, both with customers and cross-functionally
Requirements
· University or College graduate within the last four years
· Outgoing and friendly personality
· Ambition to learn and progress a career in Customer Success
· Excellent communication and organisational skills
Our Core Values
· Look for 1% improvements every day
· Own it. Deliver the results.
· Enjoy the journey and celebrate success
· Innovate
· Be the best in the world
How to Apply
Please email your CV and cover letter to [email protected]. Applications without a cover letter will not be considered.
Closing Date: Friday 24th July 2026
