Overview
Customer Service Specialist (English Speaker) Jobs in Egypt at KoraStats
Title: Customer Service Specialist (English Speaker)
Company: KoraStats
Location: Egypt
🌍 About the Role:
KoraStats is seeking a Customer Service to act as the main link between our operations, sales teams, and international clients. You will ensure smooth communication, efficient client management, and deliver a high level of service that supports long-term client relationships.
🔑 Key Responsibilities:
• Serve as the primary point of contact for foreign clients and build strong relationships.
• Coordinate communication between clients, operations, and sales teams
• Support onboarding of new clients and ensure a smooth setup.
• Provide ongoing client support and resolve issues promptly.
• Maintain accurate client data using CRM systems.
• Gather client feedback and recommend service improvements.
• Collaborate with internal teams to enhance service delivery.
✅ Requirements:
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Minimum 2 years of experience in Customer Success, Account Management, or Customer Service (preferably B2B).
• Strong communication and interpersonal skills.
• English proficiency at B2 level or above (additional languages are a plus).
• Good organizational and multitasking abilities.
• Problem-solving mindset and attention to detail.
• Familiarity with CRM tools.
• Interest in sports or sports statistics is a plus.
🎯 Job Highlights:
• 🌍 Work Setup: Remote.
• 🕒 Employment Type: Full-time.
• 📅 Working Days: 6 days/week (1 day off).
