Overview
Customer Service Executive Jobs in Bintulu, Sarawak, Malaysia at EVERGREEN MARINE CORP (MALAYSIA) SDN BHD
Title: Customer Service Executive
Company: EVERGREEN MARINE CORP (MALAYSIA) SDN BHD
Location: Bintulu, Sarawak, Malaysia
Responsibilities:
- Attend to customers’ call in a timely manner and ensure good customer service is rendered.
- Performing telemarketing weekly to solicit Shipper/consignee support.
- Preparing quotation of ocean freight to shippers/consignee.
- Managing booking, B/L, transport document and manifest.
- Proactively manage issues related to shipment delivery to customers & overcome all issues with customers.
- Handle and arrange system updates according to Standard Operating Procedures (SOP) & guidelines.
- Promoting E-Commerce (E-Booking & E-Bill of Lading).
Requirements:
- Candidate must possess at least a Diploma or Degree, any field.
- Pleasant personality with good people communication skills.
- Ability to work independently in a fast-pace environment.
- 2–3 years of relevant experience in the related field. Fresh graduates are encouraged to apply.
Attractive remuneration and benefits package:
- 16% EPF
- Daily lunch allowance
- Comprehensive medical & hospitalization coverage for employees and family
- Insurance coverage
- On the job training provided
- Observe all public holidays as gazetted by the Federal/State Government
- Company activities: annual dinner, sports meet, festival celebration party & more
