Overview

Chief Marketing Officer Jobs in United States at Rakuten Symphony

Title: Chief Marketing Officer

Company: Rakuten Symphony

Location: United States

About the Company

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.

About the Role

We are seeking a CMO who operates at the intersection of executive strategy and deep-tech execution. You will not just market our platform; you will architect the narrative that defines the next generation of Telecom. You will lead the transition from traditional service models to autonomous, AI-native ecosystems, turning technical breakthroughs into profitable, scalable market realities.

This position is part of a structured succession plan, supporting long-term business continuity as the current expatriate assignment transitions over time.

Core Mandate

  • Narrative Leadership: Challenge industry incumbents by shifting the market focus from legacy metrics (e.g., ARPU) to high-value outcomes (e.g., LTV and Autonomous Efficiency).
  • Technical Evangelism: Leverage deep technical fluency—from AI agent orchestration to modern software stacks—to translate complex engineering breakthroughs into compelling, high-growth business strategies.
  • Profit-Driven Growth: Own the marketing-to-revenue engine. Partner with Product and Finance to drive the GTM strategy that delivers sustainable operating profit and large-scale customer adoption.
  • Industrializing AI: Position the company as the leader in Level 4 autonomy and agentic enterprise solutions, turning internal R&D milestones into measurable market advantages.
  • The "Builder" Advantage: You represent a critical strategic asset—a leader who masters both the "how" and the "why." You possess the technical literacy to collaborate directly with Engineering and the executive presence to influence Board-level strategy.

Key Qualifications

  • Executive Experience: 15~20+ years of relevant leadership experience in telecommunication, including a proven track record in direct team management and organizational development.
  • Proven Scale: Track record of driving large-scale migrations and market-shifting product rollouts.
  • GEO/SEO Expertise: Understanding and leadership in transformation of online AI discovery, traffic patterns, and citations.
  • Strategic Visionary: Experience identifying and leading industry-wide paradigm shifts (e.g., move to software-defined, cloud-native, or autonomous platforms).
  • Content Authority: Demonstrated ability to build influential platforms (newsletters, tech series) that disrupt the status quo and cultivate a loyal, technical audience.
  • Financial Rigor: Proven success in aligning marketing spend with P&L objectives and non-GAAP profitability.

Rakuten Shugi

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying "I did my best."

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort—by being a Get Things Done person—you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field—whether in sports, the arts, science, business or anything else—only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize → Practice → Validate → Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We're proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.