Centralized Scheduler

Position: Centralized Scheduler – (Hybrid working environment)

Location: 1050 Wall Street West Lyndhurst, NJ

Schedule: Full-Time 40 hours weekly
Compensation: $18-$20 hourly depending on years of experience

** Bilingual in English/Spanish required **

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist’s journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist.

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  Start Strong: Our mentorship and orientation programs ensure a successful transition
• 
  Elevate Your Skills:Unmatched CEU program with paid national certifications
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  Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
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  Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
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  Your Health Matters:Comprehensive benefits packages
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  Invest in Your Future:Company matching 401(k) retirement plans
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  Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
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  Go Anywhere with Us:1900 centers in 39 states, offering internal movement

Responsibilities:

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience

Qualifications:

• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required
• Previous experience within a healthcare customer service setting preferred
• Bilingual English/Spanish required
• Answering heavy volume phone calls experience preferred

Additional Data: