Overview
Assistant General Manager Jobs in Charlotte Metro at Blinders Sports Lounge
Title: Assistant General Manager
Company: Blinders Sports Lounge
Location: Charlotte Metro
Location: Blinders Sports Lounge (225 W. Tremont Ave.) South End, Charlotte, NC
Job Type: Full-Time
Reports to: General Manager
Collaborates with: Ownership & Leadership
Welcome to Blinders Sports Lounge – the ultimate destination for sports enthusiasts. Featuring the largest screen on the East Coast, state-of-the-art sound, an energetic atmosphere, premium food and beverage offerings, and unmatched viewing experiences, we’re more than a sports bar — we’re a game-day event.
We're seeking a passionate, driven Assistant General Manager (AGM) to join our leadership team and help deliver next-level guest experiences while supporting day-to-day operations.
The Assistant General Manager plays a key role in maintaining high operational standards, ensuring customer satisfaction, and leading a dynamic team. You'll work closely with the General Manager to oversee every aspect of operations, uphold hospitality standards, and drive both guest and team engagement. This is a high-volume, fast-paced environment ideal for a hands-on leader with a love for hospitality and sports.
Our Ideal Candidate:
– 2-3 years of Management experience in a high-volume bar or restaurant setting
– Passion for hospitality, guest service, and sports culture
– Great with people, excellent communicator, and a strong leader
– Excited about building a brand new to the Charlotte area
– Adaptable, dedicated, and thrives in fast-paced environments
We’re excited to build something great together!
Responsibilities:
– Operations & Leadership
- Oversee daily operations of the lounge alongside the GM
- Lead and mentor front-of-house to deliver exceptional guest experiences
- Assist in scheduling, inventory management, and ordering to ensure efficiency and cost control
- Maintain cleanliness, safety, and compliance with health and liquor regulations
- Manage opening/closing procedures, including cash handling and reporting
Guest Experience
- Ensure guests enjoy a seamless, memorable experience
- Resolve guest issues professionally and promptly
- Champion a service culture that aligns with the excitement of major sporting events
Team Management
- hire, train, and develop team members in accordance with company standards
- Foster a positive and motivating work environment
- Develop continuous training programs consistent with the needs of the business
