Aquatics Manager Jobs in Surrey, Canada at YMCA of Greater Vancouver
Date Posted: March 17, 2026
Position Title: Aquatics Manager
Location: Tong Louie Family YMCA (14988 57 Ave, Surrey)
Term: Full-Time Permanent
Hours: 35 hours per week
Shift: Shift times will vary including weekday mornings, afternoons, evenings and weekends.
Start Date:ASAP
Salary: $75,000 – $80,000 annually
Reports To: Centre Manager
Benefits:
Training and Professional Development Opportunities
Extensive Employee assistance program
Reduced childcare rates and priority placement for YMCA Staff
Be part of a charitable organization that positively impacts the community
* Some benefits may vary based on region and employment terms
Nature & Scope
YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.
The Aquatics Manager provides strategic and hands‑on leadership for the daily operations of the aquatics department as well as supporting with leadership of all departments, ensuring excellence in program delivery, staff performance, member experience, and facility safety. This role upholds high service standards and drives member satisfaction, contributing directly to annual membership growth and retention goals within a seven‑day‑a‑week operation. Working in alignment with the Center Manager’s and Aquatics Association Manager’s direction, the Aquatics Manager leads and develops departmental supervisors and staff through consistent coaching and support.
They oversee all aquatics personnel—including lifeguards and swim instructors—fostering engagement, professionalism, and a strong culture of safety, service, and quality to achieve departmental and branch-wide goals.
Major Responsibilities–in this position, you will:
Lead by example during daily Centre operations, providing direct leadership, guidance, and support to departmental supervisors, shift/team leads, and frontline aquatics staff.
Maintain high service standards and member satisfaction levels, driving the achievement of annual swim lesson targets, member goals, and retention outcomes aligned with overall membership growth expectations.
Provide ongoing mentorship and development to young and newly certified lifeguards and instructors, recognizing the important role the YMCA plays in shaping their early professional experiences.
Implement and uphold all YBC Aquatics processes and documentation to meet or exceed requirements from governing bodies (e.g., BC Health Authority) and Standards of Practice (e.g., Lifesaving Society), ensuring safe, high‑quality aquatic program delivery.
Maintain, track, and report on YBC Aquatics projects, tasks, and timelines to ensure a consistent, streamlined approach to staff training, safety and quality standards, YMCA Canada swim lesson programming, evaluations, and national aquatics expectations.
Teach YMCA Swim Instructor courses, serve as an HFA Aquatics Champion through Y Canada, and support leadership growth in the team through the PLS program and active participation in communities of practice.
Collaborate with and follow directives from the Centre Manager and Aquatics Association Manager on centre‑specific and aquatics mandates respectively, to ensure high‑quality program delivery and effective team supervision.
Meet or exceed all quality standards and performance targets established by The YBC, YBC Aquatics RACI, leadership expectations, and annual operational plans.
Model and reinforce The Y Way Experience Aquatics Playbook across programs, staff interactions, and member engagement to ensure exceptional service and safety outcomes.
Qualifications-you bring:
Minimum of 3-5 years of leadership experience in a management role, including:
Program Leadership, Managing Supervisors, including Aquatic Supervision Experience, with experience of daily operations overseeing 50 staff, for 1-3 years, with Program planning…
Title: Aquatics Manager
Company: YMCA of Greater Vancouver
Location: Surrey, Canada
Category:
