Overview
Account Manager Jobs in Flemington, NJ at THS Company LLC
Location: On-site Flemington, NJ
Type: Full-Time, 40 hours
Schedule: Monday-Friday, 9:00 AM to 5:00 PM, with occasional evenings and weekends needed.
Starting Salary: $55,000
About THS Company
THS is a leading hotel booking provider for large-scale youth sports tournaments and events across the U.S., dedicated to making travel the easiest part of the tournament experience.
Since our founding in 1998, we’ve partnered with major youth sports organizations to provide a seamless, stress-free hotel booking experience for teams, coaches, athletes, and their families.
What We Do
At THS, we bridge the gap between the tournament organizers and hotels. We partner with youth sports organizations to become their official hotel booking provider. This partnership allows tournament directors to focus on running their event, while we provide a full-service hotel booking solution designed specifically for the unique needs of youth sports travel.
- Hotel Contracting: Leveraging our long-standing relationships with major hotel chains, we secure competitive group rates and favorable terms that individual teams couldn’t get on their own.
- Booking Technology: We utilize proprietary, web-based reservation technology that allows teams to book entire blocks of rooms in seconds, ensuring real-time accuracy and ease of use.
- Customer Support: From the moment a tournament is scheduled to the final whistle of the championship game, our team provides hotel booking support for tournament directors and dedicated customer service to their participants.
The Role
We are looking for an Account Manager who genuinely enjoys building lasting client relationships and thrives in a fast-paced, service-driven environment. In this role, you’ll serve as the dedicated point of contact for our clients (tournament and event organizers) throughout the entire housing process – from the initial information-gathering session through post-event support. You’ll personally handle hotel reservations for tournament VIPs, staff, officials and sponsors, ensuring every client receives the personalized, white-glove service that THS is known for.
What You’ll Do
- Serve as the dedicated primary point of contact for assigned partner organizations
- Lead initial information-gathering sessions to learn each organization’s unique needs and equip our internal teams to effectively support their tournaments
- Personally handle hotel reservations for tournament staff, officials, VIP teams, and sponsors
- Prepare customized reporting that demonstrates each event’s economic impact to venues, cities, CVBs, and Sports Commissions
- Work collaboratively with internal teams to resolve escalated and time-sensitive requests and build trust-based, long-term client relationships
What We’re Looking For:
- Relationship Builders: You see clients as long-term partners and treat every interaction as an investment in that relationship. You build trust through consistency and follow-through – the kind that earns renewals and referrals season after season.
- Proactive & Accountable: You don’t wait for problems to surface. You anticipate needs, raise issues early, and own the outcome from kickoff through the final whistle of the championship game.
- Skilled Communicators: You have excellent written and verbal skills and use them to keep clients informed, and to collaborate effectively with internal teams
- Skilled Multitaskers: You manage several partners and event cycles in parallel without dropping balls or losing the personal touch any single client deserves.
- Big-Picture Thinkers: You understand every event has stakes – economic, reputational, logistical – and you use that lens when advising clients and advocating internally.
Preferred Experience
- Bachelor’s Degree
- 2+ years of experience in account management, client services, hospitality, or another customer-facing role
- Microsoft Office Suite proficiency and ability to learn new systems quickly
- A background in sports (playing or coaching) is a plus!
Why You’ll Love Working at THS
- A Supportive Culture: We are a close-knit team that values work-life balance and personal connection.
- Unique Workspace: Work in our 8,500 sq. ft. office featuring sports/movies/music memorabilia, a cereal bar, candy bar, specialty coffee, and even fluffy animal slippers for a comfortable workday.
- Team Building: We stay close through quarterly staff activities, team lunches, lakeside cookouts, an annual NYC Broadway show trip, and our famous "THS Business Days Before Christmas".
- Giving Back: Our team is active in supporting local food banks and non-profit organizations, as well as national charities like St. Jude Children’s Research Hospital and Feeding America.
- Stability: We aren’t just a workplace; we’re a career home. We train, nurture and promote from within. We provide ongoing training and support to help you succeed in the role.
Employee Benefits
- 100% Company paid medical, dental, and vision coverage
- Retirement Plan, including a 3% company match
- Generous paid time off allowance including holidays, vacation, and personal time
How to Apply
Interested candidates should submit their resume and a brief cover letter explaining why they’d be a great fit for THS Company.
THS Company is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor’s (Required)
Experience:
- Account management/customer service: 2 years (Required)
Ability to Commute:
- Flemington, NJ 08822 (Required)
Work Location: In person
Title: Account Manager
Company: THS Company LLC
Location: Flemington, NJ
